AlertSCC combines the speed of the Internet with the massive reach of multiple communications networks–traditional phone, high-speed data, and wireless–to send emergency alerts and instructions to anyone who lives or works in Santa Clara County.

AlertSCC allows authorized emergency services personnel from your city or the County to send messages simultaneously to phone numbers included in the 911 and 411 directory listings, and to every phone number, SMS address, and email address you register:

• Voice messages reach your home phone and cell phone
• Text messages reach your cell phone, personal digital assistants (PDA’s) or other text-based devices
• Messages reach your e-mail address
• Messages reach TTY/TDD receiving devices for the hearing impaired.

AlertSCC is the most comprehensive way to reach people who live or work in Santa Clara County wherever they are when an emergency occurs. In a time-sensitive situation, multi-modal communication is critical; no single mode of communication can provide the same versatility, immediacy, and reliability. With AlertSCC, you can receive official emergency information wherever you are, at the very moment when you need it most. For more system information, see the Frequently Asked Questions page (FAQ).

Your information is confidential and secure:
The personal phone numbers and email addresses you register with AlertSCC are confidential and secure. The information is used only by authorized County or city personnel; it is not shared with any private company.

Receiving alerts from your city and the County:
Based on the nature, location, and scope of an emergency, you may receive alerts from your city or the County. For example, in the event of a public safety incident immediately affecting your neighborhood, an alert would likely be from your city. In a natural disaster affecting the entire region, emergency response information would likely be from your city or the County, or both.

Proven effective:
Mass notification systems like AlertSCC are being increasingly adopted by cities, counties, state and Federal agencies, and large public institutions like school districts and universities as an effective communications tool for emergency management. The systems have been proven successful in a variety of emergency situations:

• Residents received emergency alerts with evacuation notices during devastating wildfires in San Diego County
• The St. Charles Parish School District in Louisiana relied on an emergency notification system to help it manage the preparation for, damage from, and recovery after Hurricane Katrina.
• Cities, counties, and other public entities across the country have used emergency notification systems to warn people within a targeted area affected by a potentially life-threatening public safety incident, and to alert entire populations of hazards.

Register today:
Registering for AlertSCC is a great way to help prepare yourself and your family for an emergency. Registering takes only minutes, the service is free, and AlertSCC connects you to a powerful countywide response network specifically designed to help you in an emergency.

To register, point your mouse to “Select Your City From The Menu” in the gold band at the top of this page, then click on the name of your city.